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Group custom process


Choice can be more than a single order of goods.Orders for more than 10 people, please call 021-52302683 contact our customer service staff, we will help you to complete the order process


Order process

1, choose products
You can either through NOVOUS website home page select any special products, can also be transferred to category pages group (custom) click on the product selected.Then, you can be based on the semi-finished product or select an existing design inspiration began to custom design.
2, design the product
Once you have selected a product, after all of the steps, the complete custom design process can be entered into the phase of "view".At this point, you can return to change the previous design, or contact us to modify the design of the center, or confirm the order
3, personalized product design
For most NOVOUS products, you can submit all kinds of letters, Spaces and digital combination, team LOGO and design to create a custom design personalized groups - sends you the creative inspiration of the whole team of personalized information.Although we will accept most groups customized personalized design, but due to some personalized design may involve NOVOUS has no right to use the other trademark, name, or a professional sports team athletes or celebrities name, we probably will not be able to achieve all the personalized design.In addition, some other personalized design may contain some discomfort and we think we product or we can't use the information in the product.Sometimes based on the above reasons, we have to decline some in other ways seems to be no objection to personalized design.If we can't accept your group design, your order will be cancelled, we will be by phone or email to inform to you.NOVOUS will reserve the right to cancel any submitted custom.After complete all custom steps, you can view your electronic effect
4, order products
Once you have to confirm the products, you can "go to checkout".Please follow the instructions to complete the order, after order confirmation, we will send you a confirmation letter, you need to confirm signing back to us, we will arrange production, according to the number of orders, we will delivery within the shortest possible time to you the products (except special indicate the goods).If you have any questions, please call 021-52302683 (fixed) LTD.We are very pleasure to help you complete the ordering process.
5, invoice
If you are 10 people for personal custom we will send an electronic invoice, the information you have provided in the order will be as the content of the invoice looked up.
If you are a group of more than ten people custom invoice to us is the ordinary VAT invoices.The information you have provided in the order will be as the content of the invoice looked up.You should within one week after receipt of the goods receipt of invoice.If you are in 10 days haven't receive the invoice, please contact our customer service department.The invoice will be sent to fill in the address of your order.You can choose to send the invoice to goods mailing address, can also choose to send to other address if necessary.If you select a product mailing address other address, please be sure to ensure the accuracy of the address.When the invoice sent to other address, NOVOUS will not be liable as a lost invoice.
6, shipping and delivery
Group all NOVOUS product customization by YunDa express company is responsible for the delivery.YunDa NOVOUS would choose express company responsible for delivery, delivery costs associated
To indicate in the checkout process.Or you can specify the mode of transportation.
Once your order has been issued, we will send you an email containing order confirmation number.This number can be used for you to track the delivery status.Once you have the
NOVOUS order has been shipped, we will again sent you an email notification.